Check on the status of their Economic Impact Payment.
Confirm their payment type (direct deposit or mailed check).
Add their direct deposit information if it has not already been provided to the IRS.
Taxpayers will not be able to update their mailing address using the Get My Payment site as the IRS had previously announced. Economic Stimulus Payments will be mailed to the address filed on the 2019 tax return. If a 2019 return has not been filed, the IRS will mail the payment to the taxpayer’s address as filed on their 2018 tax return.
The Get My Payment site will require the users SSN, DOB, Street Address and Zip Code. It’s our understanding the user will have three attempts to enter this info as it appears on their tax return. After three failed attempts, it locks the user out for 24 hours. Due to high traffic volume, we would not be surprised if the site crashes at some point today.